Let Us Introduce Ourselves

Hey, hi, hello — welcome to RÁN.

You’ve entered a calm, fragrant space where energy resets and the moment returns.

Light a sacred stick. Breathe deep.
We craft intentional scents
for those who seek meaning,
not just more.

You bring the soul. We’ll bring the scent.

Redefine Your Living Space

Elevate everyday moments with scents that ground, energize, and inspire.

Discover rituals that turn your space into a sanctuary — one breath at a time.

Your Questions, Our Rituals

From ingredients to incense etiquette,
here’s everything you’ve been wondering

Q: What makes RÁN incense different from others?
A: We use only sustainably sourced Palo Santo wood — naturally fallen and aged for optimal aroma. No chemical additives, no artificial fragrances. Just pure plant magic.

Q: Are your products vegan and cruelty-free?
A: Yes. All RÁN incense sticks and candles are 100% vegan, cruelty-free, and free from animal-derived ingredients.

Q: How long does one incense stick burn?
A: Each stick burns for around 40–50 minutes. For daily use, 10–15 minutes is enough to transform your space energetically.

Q: What is the scent difference between Purification and Opulence No.8?
A:
Purification: Minty, citrusy and fresh — perfect for clearing stagnant energy and lifting moods.
Opulence No.8: Earthy cinnamon with soft woodiness — ideal for grounding, abundance rituals, and cozy evening vibes.

Q: Do I need to keep windows open when burning incense?
A: Ventilation is recommended. It helps circulate the aroma and allows any initial smoke to clear more gently, creating a more comfortable and uplifting atmosphere.

Q: How do I extinguish the incense if I don’t want to burn the whole stick?
A: You can gently tap it out in a ceramic holder or snuff it out in ash. RÁN incense continues to smell divine even after it stops burning.

Q: Is it safe to leave incense unattended?
A: We strongly advise against leaving burning incense unattended. Always burn in a safe, stable holder away from flammable materials.

Q: Where do you ship from?
A: All orders are shipped from Malaysia.

Q: How long does shipping take?
A:
Malaysia: 2–4 working days
Singapore: 4–7 working days
Other international: Please refer to our checkout page or contact us for a custom estimate.

Q: Do you offer free shipping?
A: Yes! Free shipping within Malaysia. For Singapore, shipping is flat rate RM35.

Q: Can I update my delivery address after ordering?
A: If your order hasn’t been shipped yet, email us immediately at ranscentofficialmy@gmail.com. We’ll do our best to update it.

Q: I’m an influencer/content creator—how can I collaborate with RAN?
A: We love partnering with aligned creators! If you resonate with our brand and community, drop us a DM on Instagram @ranscent.official or email us at ranscentofficialmy@gmail.com. We offer curated PR kits, affiliate commissions, and special campaign invites.

Q: Do you offer affiliate or commission-based programs?
A: Yes. Our KOL program is built on genuine resonance — we provide trackable links, curated content, and special perks to support your authentic sharing.

Q: Can I host a group buy with my community?
A: Absolutely! We offer ready-to-use group buy kits, pre-designed visuals, and attractive reseller margins. Perfect for Telegram, WhatsApp, or IG-based community groups.

Q: Do you do corporate gifting or bulk orders?
A: Yes — we’ve worked with wellness studios, real estate agents, and gift curators. Whether you’re planning retreat packs or premium festive gifts, we can tailor scent selections and packaging to match your brand.

Q: Can I request customized packaging or messaging?
A: For bulk and corporate orders, yes! We offer co-branded cards, gift wrapping, and scent recommendations to match your theme or intention.